Services

Whatever your accounting software or ERP needs – we have a solution for you.

Consulting & Support

With us, you are in the best hands.

Innovations is here to ensure your business software runs seamlessly. We provide expert consulting and support to all our valued clients so your business can operate without a hitch. Trust us to solve your accounting, ERP and Business Management Software challenges. With an average of 7 years of professional experience, our consultants are well-equipped to tackle your challenges swiftly and effectively. Trust us to keep your systems—and your business—running smoothly.

Innovations Consulting and Support

Consulting Services

We’re dedicated to helping our clients “do it right the first time”. From initial scoping and setup to thorough testing and a successful go-live, our team is with you at every stage, ensuring a smooth and effective implementation. We also provide continuous support to keep things running smoothly for the lifetime of your implementation.

Our helpdesk is ready to assist with quick questions over the phone, while our consultants are available for more advanced support either on-site or remotely—whatever works best for you. We’re here to provide the expertise you need, wherever you need it.

We offer seamless integration between your payroll system and Microsoft Business Central, ensuring smooth and accurate data flow. For advanced needs, we can also develop custom integration reports tailored to your business requirements.

You can change Business Central online by installing apps that add functionality, change behaviour, or give you access to new online services, for example. These apps are also calledextensionsbecause they extend Business Central.  

Types of extensions:

Global Apps

Global Apps are published by Microsoft or provided by embedded ISVs and is installed from the AppSource Marketplace

Per Tenant Extensions (PTE’s)

These apps are unique per environment. Per-tenant extensions are uniquely defined by their app id, version, and the environment where they're deployed.

DEV Extensions

DEV extensions are used for development purposes. This includes extensions published from Visual Studio Code or created using Designer in Business Central.               

A report layout controls the content and format of the report, including which data fields of a report dataset appear on the report and how they’re arranged, text style, images, and more. From Business Central, you can change which layout is used on a report, create a new layout, or modify the existing layouts. You can also use report layouts to add content to email messages. For example, report layouts can save time and help ensure consistency by reusing the same content when communicating with your customers.  

Our consultants specialise in creating custom reports and documents tailored to your company’s specific needs. With extensive experience in report design, we develop clear, insightful reports to support your business’s unique goals and operations. 

Microsoft Power Platform is a low-code platform for rapidly building customized end-to-end business solutions. It consists of four product areas: Power Apps, Power Automate, Power BI, and Power Pages.  

Each area can be used individually or together. United by the underlying Microsoft Dataverse technology, all areas are designed for a connected experience to achieve your business goals, whether it’s creating analytics, process automation, or data-driven productivity applications. 

Contact us to help you improve your business processes and increase the productivity of your staff with Power Platform. 

Innovations Consulting Services

Service Level Agreements

Why be reactive when you can be proactive?

Having a Service Level Agreement (SLA) provides you with peace of mind, knowing that any maintenance performed by Innovations is aimed at identifying potential issues before they escalate. You can choose the frequency and duration of appointments, ensuring that our specialised consultants are available to address any product-related challenges while conducting proactive maintenance.

With an SLA, you benefit from priority support and the certainty of a fixed monthly fee, avoiding unexpected costs for resolving issues that could have been addressed earlier.

Innovations Service Level Agreements

Request Support

We are your trusted Microsoft Dynamics 365 Business Central support partner.