Case Study
The journey with Microsoft Dynamics 365 Business Central and Innovations has been a game-changer, and we couldn’t be more satisfied with the results.
Company Name:

Bella Bathroom & Tiles

Location

Kramerville, Johannesburg

Business Challenge

Functionality, Stock Control
& Discconected Systems

Solution Offered

Complete Stock Control &
Comprehensive Integration

Client Success Story: Bathroom & Tile Business Transformation with Microsoft Business Central

Business Overview

Bella Bathrooms & Tiles is a stylish showroom that is filled with the best of international and local ranges of bathroom ware and tiles. As a leading supplier of quality bathroom products and tiles for more than 20 years, we focus on custom servicing to meet the requirements of each client. As a business, we operate a single retail showroom and an outsourced warehouse for online sales to those not able to visit us onsite.

Challenges and the Search for a Solution

As our business grew and demand for additional functionality from our accounting system increased, our old system, Pastel Partner, just couldn’t keep up with our requirements. We struggled with tracking stock accurately and linking it to specific customers while managing orders from over 60 suppliers. Moreover, we had challenges integrating with our outsourced warehouse for accurate stock and transaction control. After evaluating several options, Microsoft Dynamics 365 Business Central stood out for its ability to handle all our needs comprehensively.

Benefits Gained with Microsoft Dynamics 365 Business Central

Switching to Microsoft Dynamics 365 Business Central brought significant improvements to the way we run the business. We can now track stock more precisely, predict stock shortages before-hand, and hold less inventory onsite. By successfully integrating with our outsourced warehouse, we have reduced the number of staff required for manual processing, improved stock accuracy and cut down on lost / stolen inventory.

Custom Development for Specific Functionality

Innovations played a crucial role in our transition by developing custom integrations tailored to our specific needs. They created a custom link with our warehouse’s SAP system which ensured smooth operations between our retail and storage facilities. Additionally, they seamlessly integrated our Magento e-commerce website with Business Central through custom API development, thereby significantly boosting our online sales and improving inventory management.

Experience Working with Innovations

Working with Innovations has been fantastic. Their team is highly skilled and provided excellent after-sales service. They offered continuous support, ensuring everything ran smoothly and any issues were quickly resolved. Their dedication and expertise made the transition to Microsoft Dynamics 365 Business Central seamless and highly successful to us as a client. We highly recommend Microsoft Business Central for businesses looking to grow. It offers a system that scales with your business, works well with various 3rd party platforms and systems, helps reduce operational costs, and improve overall business
processes. If you’re looking for a solution to take your business to the next level, Microsoft Business Central, with the support of Innovations, is the way to go.

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